I ordered the product on Saturday, and it arrived on Tuesday. Charged it for the requisite time in the manual, and used it Tuesday night. I will compare this to the Philips Norelco model G390 that this one replaces (not only did Norelco retire it, but so did I!). What allowed me to purchase this one instead of the other lesser model that Norelco has out is the one-hour charge time and 50-minute usage; much improved over a 10-hour charge and being lucky if it ran for a half-hour. Mind also, I've been using Norelco electric products since my mid-teens and have experienced some good shavers and trimmers, and some bad ones. This one ranks among the top of my list.
1) The machine itself is tremendously powerful compared to the G390. I'm not complaining about the latter, but it's nice to not have to run over my head, face, and neck several times with the new one. Even the buzzing is louder, and the vibration and unit itself are heavier when held. It's a personal preference, but I like that, and it correlates with the unit's strength.
2) The attachments are basically the same, with the exception of the addition of a wider form of the beard trimmer, which is supposed to be used when clipping head hair, not facial hair.
3) Hence, the hair trimmer has its own plastic bladed attachment, as does the beard trimmer (the G390 allowed you to put either plastic piece over the trimmer). The only concern I had was that the numbers which label the plastic pieces are done as every-other-number intervals, so the plastic pieces have to be slid into place with a little extra caution.
4) Getting the attachments on and off of the unit is easy with the press of a button. Getting the plastic covers off of the trimmers is a little trickier and takes some getting used to.
5) Although I wasn't supposed to wash the G390 attachments under water, I did anyway. This unit expressly states that you should! Inspecting the unit and attachments more closely, I can easily see that the new items are better sealed in general so that water would penetrate with a lot of difficulty -if at all.
6) Instead of a plastic molded stand in which one would drop the unit and attachments, this new model comes with a drawstring bag. Much nicer and collapsable; can be stored more easily or stacked, instead of having a separate space to accomodate the stand.
7) Maybe it's just me, but the new attachments didn't leave behind marks after going over some surfaces on my scalp and neck a few times at different angles without the need for pressing it heavily against my skin (that's an illusion: a person thinks they're getting the hair off better when they're really not; it's a reaction to a poorly-cutting machine!). I got used to having red marks for about a day once I was done trimming everything roughly each week or two, but this left behind a clean, smooth surface which was delicate but not irritated. My skin happens to be a bit sensitive, I suppose, but this was a relief.
8) True to form, I spent a half-hour shaving/trimming/grooming for the first time ever, and the unit still has plenty of power.
9) The new unit has a light which tells you when it's low on power and when it's done recharging. The other one had nothing which did this!
10) The plastic pieces themselves seem sturdier than the ones that came with the last model, where the blades broke off and left some very sharp edges (one of which sliced my neck while shaving two weeks ago because I hadn't known it broke mid-trim!).
11) The charger itself is not boxy at all, but (as another reviewer correctly stated) fits into any 110v socket without blocking its twin -if there are the usual two. This is extremely convenient, since I can now plug it in next to things without worrying which one takes priority for soaking up a little electricity!
That's about all I can think of. I'm confident this one will last a long time.
UPDATE 8/29/11: I've now been using this for weeks. So far, so good. The plastic attachments which cover two of the trimmers require a little extra effort to slide them on and off without removing the trimmers themselves, but no biggie. Also, all of the attachments which fit into the main unit seem to require very little effort to remove... perhaps the catch is too loose? Also not a deal-breaker because they stay on when they need to. This is one powerful unit, I must say, and I've only had to recharge it once (impressive, considering I use this thing at least 2-3x/week for various purposes but mostly for maintaining my a goatee and my head's fuzziness). Through some experimentation, I've found the right lengths to go with. Best of all, none of the blades -no matter how close they shave/trim and no matter how hard I accidentally push a given attachment onto my face or scalp- have left my rather sensitive skin with any irritation. I maintain my stance that this will probably go for the long haul.
UPDATE, 1/9/2013: Still going strong.
UPDATE, 4/20/2016: Still going strong. Unbelievable!
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This Item  Philips Norelco Qg3270/41 Multigroom Pro, Silver | Recommendations  |  |  |  |  | |
| Price | $219.99 | $32.18 | $44.95 | $68.99 | -8% $59.99 List: $64.99 | -20% $79.96 List: $99.99 |
| Price Per Unit | $219.99 / count | $32.18 / count | $44.95 / count | $68.99 / count | $59.99 / count | — |
| Delivery | Get it Jun 25 - 27 | — | — | Get it as soon as Monday, Jun 16 | Get it as soon as Tuesday, Jun 17 | Get it as soon as Wednesday, Jun 18 |
| Customer Ratings | ||||||
| Sold By | SUPPLIES USA | Myreliablemart | Bsd Wholesale | Dave Parkers | Amazon.com | Amazon.com |
| power source | Battery Powered | Battery Powered | Battery Powered | Battery Powered | Battery Powered | Battery Powered |
| blade material | Stainless Steel | Metal | Stainless Steel | Stainless Steel | Stainless Steel | Alloy Steel |
| battery average life | 50 minutes | 60 minutes | — | — | — | 120 minutes |
| special feature | Cordless | Waterproof | Waterproof | Rechargeable | Multigroomer,Travel Size,USB Charging,Rechargeable,Detachable Head | BeardSense Technology with Power Adapt Sensor, 30 Quick Adjustable Length Settings, 2 Hour Battery Life, 100% Waterproof, Premium Travel Case |
| target audience | Men | Men | Men | Men | Men, Unisex-Adults | Men |
Wonderful for me, maybe for you...
I've enjoyed using this. It's nice to finally have something cordless for my face. My beard was getting very long and I was tired of using my old clippers to trim it. I'm sure that there is much better on the market than this, but I feel this is a great value. The different attachments are nice to have. I bought this mainly to trim my beard. Pros: 1. Small form factor. 2. Charges fast and has a good long charge to use. 3. 2 year warranty 4. Battery charge indicator LED. 5. I've had great results with the "beard and mustache comb" Cons: 1. The "mini shaver" attachment doesn't even cut my facial hair. Foil shavers have never worked at all for me, but this one is the worst I've ever seen. 2. I find the cable for the charger very annoying. Because of the way it was packaged it won't straighten for probably the first 12 uses; if it ever does. 3. The length adjustment for each comb attachment is not what I was expecting. It does it's job, but it seems that they could have done something more similar to the Philips Norelco Qc5340/40 Hair Clipper Pro's length adjustment system. Conclusion: This is primarily a beard trimmer, at least that's how I will use it. If the hair on my heard was a buzz cut then I would maintain it with this as well. The attachments work fine except the mini shaver does the worst job ever. I am very pleased with the overall performance and power of this little guy. I would recommend this to anyone that doesn't shave often who wants to maintain a short beard and/or mustache.
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- Reviewed in the United States on July 28, 2011
- Reviewed in the United States on December 9, 2012
